
I’m James, a DevOps engineer and software developer in Nottingham.
Part of my week I’m Lead DevOps Engineer at StoreFeeder, which builds and maintains software for Royal Mail, including Click & Drop and Send an item. I’m responsible for our platform infrastructure. The rest of my week goes on Quackback, an open-source customer feedback tool I started in December 2025.
I’ve had this site since 2015. It’s where I write about infrastructure, testing and whatever I’m building. There’s more about me if you’re curious.
Quackback
A self-hostable alternative to Canny and UserVoice: feedback boards, a public roadmap, a changelog and a help centre, with native SDKs for iOS and Android. It’s AGPL-3.0 licensed, has 340 stars on GitHub, and the latest release is v0.14.1.

Figures from GitHub as of 2026-11-03.